Logproxy End User License Agreement
END USER LICENSE AGREEMENT — LOGPROXY
Notification before entering into an EULA agreement:
- This End User License Agreement (the “EULA Agreement”) governs the terms of use of the software product Logproxy, as defined in more detail in Part 1 of the EULA Agreement (the “Product”). The company Logmanager a.s. is the licensor of the Product.
- The Product is not intended for consumers.
- Only the Authorized License Key Holder may become a licensee on the basis of consent with the EULA Agreement (see Part 1 of EULA). You may not use the Product without agreeing to the EULA Agreement.
- THE PRODUCT IS LICENSED, NOT SOLD. BY OPENING, DOWNLOADING, PULLING, INSTALLING, COPYING, ACCESSING OR OTHERWISE USING THE SOFTWARE AND ANY OTHER MATERIALS CONTAINED IN THE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA AGREEMENT.
- THE EULA AGREEMENT CONTAINS THE FOLLOWING PROVISION, WHICH AFFECTS YOUR RIGHTS REGARDING ANY “DISPUTE” (AS DEFINED BELOW) IN ARTICLE 2.22 (CHOICE OF LAW) BELOW, BETWEEN YOU AND THE COMPANY, AND REQUIRES THAT YOU AND THE COMPANY RESOLVE DISPUTES EXCLUSIVELY IN THE COURT OF COMPETENT JURISDICTION OF THE LICENSOR’S REGISTERED OFFICE, AND BY USING THE PRODUCT YOU CONSENT TO THE JURISDICTION OF THAT COURT.
- PLEASE READ THIS AGREEMENT CAREFULLY. IF YOU DO NOT AGREE TO ALL OF ITS TERMS, OR DO NOT HAVE THE AUTHORITY TO BIND THE AUTHORIZED LICENSE KEY HOLDER, OR IF YOU INTEND TO ENTER INTO THIS AGREEMENT AS A CONSUMER, YOU ARE NOT AUTHORIZED TO OPEN, DOWNLOAD, PULL, INSTALL, COPY, ACCESS OR USE THE PRODUCT; IN THIS CASE, DESTROY OR DELETE ALL COPIES OF THE PRODUCT.
- IN ORDER TO CONSENT TO THE EULA AGREEMENT, PLEASE REVIEW THE ENTIRE CONTENTS OF THE EULA AGREEMENT AND THEN PROCEED TO INSTALL, ACCESS AND/OR USE THE PRODUCT.
Contents of the EULA Agreement
End User License Agreement (the “EULA Agreement”)
Preamble
I. By this EULA Agreement and subject to the terms and conditions set forth hereunder, the Licensor, as defined in Part 1, grants the Licensee, as defined in Part 1, a license according to Article 2.8.1 for use of the Product as defined in Part 1, and the Licensee accepts this license and agrees to be bound by the terms and conditions set forth in this EULA Agreement when using the Product. The Product is not intended for consumers.
II. This EULA Agreement may be updated and the current version posted at https://logproxy.logmanager.com/eula/ (the “website”). If you as a Licensee continue to use the Product after the revised EULA Agreement is posted, you agree to the updated terms hereof.
III. Access to and use of the Product is governed by this EULA Agreement, the Licensor’s Terms of Service ([LINK TO BE CONFIRMED — Logproxy-specific Terms of Service / support policy]) and the terms of the Confirmation, as defined in Part 1, which are hereby incorporated into this EULA Agreement by reference. By using the Product, you further acknowledge that you have become familiar with the Licensor’s Privacy Policy (https://logmanager.com/privacy-notice/).
IV. This EULA Agreement, including the terms and conditions set forth above, constitutes an entire agreement between you and the Licensor regarding your use of the Product and related services and supersedes all prior agreements between you and the Licensor relating to the Product, be they written or oral. In the event of a discrepancy between this EULA Agreement and the Licensor’s Terms of Service, this EULA Agreement shall take precedence.
1. Introduction / Definitions (in alphabetical order)
1.1. Affiliate is any legal entity that directly or indirectly controls, is controlled by, or is under joint control with you or us. For the purposes of this definition, ”control” means a direct or indirect ownership of more than fifty percent (50%) of shares/participation interest with voting rights or other equity interests in a legal entity.
1.2. Applicable laws and regulations are national, federal, state and local laws, rules and regulations, including privacy and security laws and regulations in the applicable jurisdiction.
1.3. Authorized License Key Holder is a person who has paid for and received a Product’s License Key (or, in respect of any Model for which the Licensor has not yet implemented a technical License Key mechanism, has received a Confirmation) pursuant to the Confirmation, and who intends to install, access and/or use the Product and become a Licensee. Under no circumstances can a consumer become an Authorized License Key Holder.
1.4. Authorized User is your employee, consultant or third-party representative whom you authorize to use the Product on your behalf in accordance with Article 2.3 (Third-party use).
1.5. Cloud/SaaS Product is a form of the Product that is hosted, operated and maintained by the Licensor — whether on the Licensor’s own infrastructure or on infrastructure of a third-party cloud provider engaged by the Licensor — and made available to the Licensee as a hosted service, without the Licensee itself installing or operating the Software.
1.6. Confirmation is a written or electronic document by which we accept your Order (cf. Article 2.9). The Confirmation identifies the Product and the ordered Model, including the delivery form (Container Product, Virtual Appliance, Desktop Product or Cloud/SaaS Product), further specifications and limitations (if any), the agreed License Type for this Model (see Article 2.8.3), the applicable fees (if any), their due dates, and any other relevant details. You will also receive an invoice in connection with the Confirmation to cover the relevant fees, if any. Upon payment of the invoice (or, where no fee applies, upon issuance of the Confirmation), you will receive a License Key or other access/activation credentials, if applicable.
1.7. Container Product is a form of the Product distributed as one or more container images (e.g. in the Docker or Open Container Initiative (OCI) image format) for download and deployment by the Licensee on computing resources that the Licensee directly or indirectly controls, including container orchestration platforms.
1.8. Desktop Product is a form of the Product distributed as an application for direct installation on an end user’s desktop or laptop computer.
1.9. Documentation means any technical instructions or materials describing the operation of the Software that we have made available to you (electronically or otherwise) for use with the Product, currently available at: https://doc.logproxy.com. Documentation does not include any user blogs, reviews or forums.
1.10. Instance is an installation or operation of the Product, whether virtual or physical, on hardware or infrastructure. In the case of a Cloud/SaaS Product, the Instance is created, hosted and operated by the Licensor on the Licensee’s behalf.
1.11. Intellectual property rights are all present and future (a) rights associated with works of authorship, including copyright proprietary rights, authorship attribution rights, and copyright personality rights; (b) trademark or service mark rights; (c) trade secret rights; and (d) patents, patent rights, and industrial property rights; (e) design rights, industrial design rights and other property rights of any kind and nature not listed above; and (f) registration, application, renewal, extension or reissue of any of the rights in (a) to (e), in any jurisdiction worldwide.
1.12. License Key means the technical and/or contractual means that govern the scope of the License Type and Model for the Licensee and secure the Licensor’s rights. Where the Licensor has implemented a technical License Key mechanism for a given Model, the Product may only be used with a valid License Key corresponding to that Model. Where the Licensor has not (yet) implemented such a technical mechanism for a given Model, the scope of your license is nonetheless strictly limited to what is set out in the Confirmation, as further described in Article 2.19.1a.
1.13. License Type is a specific license option that may be granted to you under this EULA Agreement. There are three types of licenses: Trial, Perpetual and Subscription. For more details on the license types, see Article 2.8.3.
1.14. Licensee/you/your/yours is a legal entity or natural person who is an Authorized License Key Holder and has received a license to the extent agreed as a result of its consent to the EULA Agreement.
1.15. Licensor/we/us/ours is the company Logmanager a.s., business ID No. (IČO): 046 67 115, established under Czech law, registered under file no. B 21247 with the Municipal Court in Prague, registered office at Zubatého 295/5, Smíchov, 150 00 Prague 5 [TO CONFIRM — registered office address vs. address shown on the Logproxy website; please verify current entry in the commercial register].
1.16. Location is each physical location of the Licensee that has been assigned its own address, i.e., city, street and street number.
1.17. Model is a specific combination of a Product variant, delivery form and/or performance tier (which may, for example, be defined by a maximum permitted events-per-second (EPS) throughput, storage capacity, and/or daily data ingest volume), or optional software add-on to the Product, to which an applicable License Type is granted under this Agreement, all as specified in the Confirmation.
1.18. Order is your unilateral legal act by which you bindingly express your willingness to acquire a license to use a particular Model of the Product, change the existing License Type, change the Model, etc. In the Order, you must provide your identification data (name, registered office and identification number of the company for which you are acting, name and surname of a natural person acting), your contact telephone number and e-mail address, and your request (Model, delivery form, License Type). We are entitled to request other information from you if we deem it necessary to verify your identity and your authorization to place an Order. The Order can be placed electronically. You cannot place an Order as a consumer. You are entitled to cancel or amend your Order if such cancellation or amendment reaches us before we have sent you a Confirmation.
1.19. Our technology is any Software, code, tools, libraries, scripts, application programming interfaces, templates, algorithms, automation and AI/machine-learning components (including any embedded Model Context Protocol (MCP) component), user interfaces, links, proprietary methods and systems, know-how, trade secrets, techniques, designs, inventions, and other tangible or intangible technical property, information, and works of authorship underlying or otherwise used to make the Product available, including, without limitation, all Intellectual property rights contained in and accompanying the Product.
1.20. Permitted third party is defined in Article 2.3 (Third-party use).
1.21. Product is the Software together with the Documentation and any Updates and add-ons to the Software necessary for the Instance. Logproxy is an AI-powered agent for universal log and telemetry ingestion, transformation and routing: it collects log and telemetry data from virtually any source, transforms it as needed (including parsing, filtering, normalization, compression and enrichment), and routes it to one or more destinations. The Product alone cannot guarantee complete, lossless, or compliant collection, transformation or delivery of log data; achieving your desired outcome also depends on the correct configuration of sources, transformation rules and destinations, which remains your sole responsibility. The Product is not intended for consumers. The Product may be delivered as a Container Product, Virtual Appliance, Desktop Product and/or Cloud/SaaS Product, as ordered. Optional software add-ons may be available for the Product based on the Licensor’s current offer. The functions of the Product and its add-ons are described in detail in the Documentation.
1.22. Software is all software created by the Licensor under its Logproxy product name and licensed under this EULA Agreement, including its ingestion, transformation and routing components, any embedded automation/AI components, and any bundled or companion components, together with its extensions, as further described in the Documentation. The Software may incorporate Third-Party Components as described in Article 2.6.
1.23. Support is the customer support described in Article 2.12.
1.24. Update means any update, enhancement, bug fix, modification or new version of the Product that we make available to you.
1.25. Upgrade is any new version of the Product that is fully functional and different from the Software currently licensed through this EULA Agreement, and any purchase of additional license rights.
1.26. Virtual Appliance is a form of the Product distributed as a pre-configured virtual machine image for deployment on virtualization infrastructure that the Licensee directly or indirectly controls.
1.27. Virtual Product means, collectively, the Container Product, the Virtual Appliance and the Desktop Product, i.e. any form of the Product that the Licensee itself downloads, installs, deploys and/or operates, as distinguished from the Cloud/SaaS Product, which is hosted and operated by the Licensor.
2. General license terms and conditions
2.1 General and special license terms and conditions
2.1.1. The Product is licensed, not sold, to you under the terms and conditions set forth in this EULA Agreement and the Confirmation. The specific license terms and conditions applicable to each delivery form of the Product are set forth in Part 3: general provisions applicable to all Virtual Product forms are in Article 3.1; the Container Product in Article 3.2; the Virtual Appliance in Article 3.3; the Desktop Product in Article 3.4; and the Cloud/SaaS Product in Article 3.5.
2.2 Authorized User(s)
2.2.1. Anything your Authorized Users do or fail to do will be deemed to be your act or omission, and you hereby accept full responsibility for any such act or omission to the extent that you would have been responsible if it had been your own act or omission.
2.3 Third-party use
2.3.1. You are authorized to allow your agents, contractors and outsourcing service providers (the ”Permitted Third Party”) to use the Product(s) licensed to you under this EULA Agreement solely for your purposes and in accordance with the terms of this EULA Agreement, and you are responsible for any such Permitted Third Party’s compliance with this EULA Agreement in such use. Any breach of the terms of this EULA Agreement by a Permitted Third Party will be deemed a breach by you.
2.4 Limitations
Except as otherwise expressly provided in this EULA Agreement, you will not (and will not permit any of your Affiliates or any third party, including Authorized Users and Permitted Third Parties, to):
2.4.1. copy, modify, adapt, translate or otherwise create derivative works from the Product, Documentation or any Software, services or technology of other vendors or hosting providers that we or our Affiliates engage;
2.4.2. disassemble, decompile or ”unlock”, decode or otherwise reverse engineer, propose or attempt to reconstruct, or interfere in any way with the source code (including its detection) or the underlying structure, ideas or algorithms of the Product, except as expressly permitted by Applicable laws and regulations binding in your place of jurisdiction;
2.4.3. rent, lease, sell, distribute, pledge, assign, sub-license, or otherwise transfer or encumber rights to the Product;
2.4.4. make the Product available on a timesharing or service-center basis, or otherwise allow a non-Permitted Third Party to use or access the Product;
2.4.5.